Ubuntu Weather

Get in touch

Email support@ubuntuweather.co.za.

Please include your device model, OS version (iOS or Android), and the app version (Settings tab in the app) — it makes diagnosing faster.

Weather data comes from the nearest reporting station, which can be a few kilometres away. We cross-check WeatherAPI and Open-Meteo readings and pick the more conservative value, but neither knows what's happening in your back garden.

Push notifications are a Premium feature. Make sure you're subscribed (Settings → Premium), notification permission is granted, and your location is allowed. Alerts only fire for warnings whose polygon covers your current coordinates.

• iOS: Settings → Ubuntu Weather → Notifications (and Location).
• Android: Settings → Apps → Ubuntu Weather → Notifications (and Permissions → Location). On Android 13+, the first launch asks for notification permission — if you tapped Don't allow, you'll need to flip it back on here.

Cancel through whichever store you subscribed via — we can't cancel it for you from our side. You'll keep premium access until the current billing period ends.

• iOS: Settings → tap your name at the top → Subscriptions → Ubuntu Weather → Cancel Subscription.
• Android: Play Store app → tap your profile icon (top right) → Payments & subscriptions → Subscriptions → Ubuntu Weather → Cancel subscription.

Open the app, swipe down to refresh on the home screen. If that doesn't work, force-quit the app and re-open. If it still doesn't work, email support@ubuntuweather.co.za with the email tied to your store account (Apple ID on iOS, Google account on Android) so we can verify the purchase with RevenueCat.

The map follows whichever location you've pinned on the home screen (or your GPS if you haven't pinned one). Tap the location name on the home screen to switch.